FAQs

Aura Windows & Doors is a Newcastle-based aluminium window and door specialist run by Steve and Rob, who bring over 40 years of combined industry experience. Based at 8 Pambalong Drive, Mayfield West NSW 2304, Aura designs, manufactures, supplies and installs premium aluminium windows and doors for homeowners and builders across the Hunter Valley region. The team includes skilled fabricators, estimators, and installers who work closely with each customer to bring their vision to life.

Aura Windows & Doors services a wide area across the Hunter region and Central Coast of New South Wales. Core service areas include Newcastle and surrounding suburbs (Mayfield, Wallsend, Waratah, Charlestown, Cardiff, Beresfield), Port Stephens (Raymond Terrace, Salamander Bay, Nelson Bay, Medowie), the Hunter Valley (Cessnock, Branxton, Pokolbin, Singleton), Maitland region (East Maitland, Rutherford, Lochinvar, Metford), Central Coast (Gosford, Tuggerah, Woy Woy, Terrigal, Wyong), and Lake Macquarie (Warners Bay, Belmont, Toronto, Morisset, Eleebana).

If your area isn’t listed, get in touch as we often travel beyond our core zones for the right projects.

Yes, we have an award-winning designer showroom located at our premises in Mayfield West, Newcastle. The showroom is open Monday to Friday, 8:00am to 4:00pm (closed public holidays and weekends). You can see the full range of aluminium window and door solutions up close, get expert advice tailored to your project, and experience the quality of our craftsmanship firsthand.

It’s a great idea to book an appointment so our team can dedicate time specifically to your project needs.

Aura Windows & Doors is open Monday to Friday, 8:00am to 4:00pm. Customer pick-ups are available Monday to Friday from 7:00am to 3:00pm. We are closed on public holidays and weekends.

You can reach us by phone on (02) 4948 7038 or by email at sales@aurawindows.com.au.

We offer a comprehensive range of aluminium window styles to suit any home or project. Our window range includes awning windows, bi-fold windows, casement windows, double hung windows, fixed windows, louvre windows, sliding windows, and gas strut windows.

Each window type is crafted from premium aluminium and can be customised to suit your home’s design, size requirements, and performance needs. Whether you’re after something classic like a double hung window or want to maximise airflow with louvre windows, we can help you find the right fit.

We carry an extensive selection of aluminium door styles designed to enhance flow, light, and function in any space. Our door range includes bi-fold doors, corner bi-fold doors, hinged doors, pivot doors, sliding doors, corner sliding doors, cavity sliding doors, and entrance doors.

Each door is manufactured from high-quality aluminium and can be tailored to your project’s specific design and functional requirements. Bi-fold and sliding doors are particularly popular for connecting indoor living areas with outdoor spaces, which is ideal for the Newcastle and Hunter Valley lifestyle.

Aluminium is one of the most popular materials for windows and doors in Australia, and for good reason. It’s incredibly durable and resistant to corrosion, making it well-suited to the coastal and varied climate conditions across Newcastle, the Hunter Valley, and the Central Coast. Aluminium frames are slim yet strong, allowing for larger glass panels and more natural light.

They require very little maintenance compared to timber, with no painting or sealing needed. Aluminium is also 100% recyclable, making it an environmentally responsible choice. For homes near the coast in places like Port Stephens or Lake Macquarie, aluminium’s resistance to salt spray is a real advantage.

Absolutely. We manufacture products on-site, which means we can create custom-sized aluminium windows and doors to suit your specific project requirements. Whether you’re working with unusual openings in a renovation, need oversized panels for a new build, or have a unique architectural design in mind, our team of skilled fabricators can produce bespoke solutions.

Our in-house manufacturing capability means we maintain quality control throughout the entire process and can deliver products built to your exact specifications.

Aluminium windows and doors are available in a wide range of powder-coated colour finishes. This includes popular choices like matt black, surfmist, monument, woodland grey, and various anodised finishes. Powder coating is a durable finish that resists chipping, fading, and scratching, and it holds up well in the Australian climate.

During your design consultation, our team can walk you through all available colour options and help you choose a finish that complements your home’s style and exterior.

The cost of aluminium windows and doors varies depending on several factors including the type of window or door, the size of the openings, the glazing options selected, colour finishes, hardware choices, and whether installation is included. Because every project is different, we provide personalised quotes based on your specific requirements.

The best way to get an accurate price is to book a free in-home consultation where one of our team members can assess your needs, take measurements, and provide a detailed quote tailored to your project.

Getting a quote is straightforward. You can book a free in-home consultation through our website, call us on (02) 4948 7038, or email sales@aurawindows.com.au. During the consultation, an experienced team member will visit your property, discuss your requirements, take measurements, and then prepare a detailed quote.

You’re also welcome to visit our showroom in Mayfield West to view products and discuss your project in person.

To get the most accurate quote, it helps to have some basic information ready. This includes the number and approximate sizes of windows or doors you need, the types you’re interested in (sliding, bi-fold, awning, etc.), any preferences for colour, glazing, or hardware, whether you need installation or supply only, and your project timeline.

If you’re working from building plans, bringing these along to your consultation or sending them through by email to sales@aurawindows.com.au will help us provide a comprehensive and accurate quote. Don’t worry if you’re unsure about some details, that’s exactly what the consultation is for.

Aura Windows & Doors offers a complete end-to-end service covering every stage of your window and door project. Our four core services are: Design, working with you to select the right products for your project through personalised consultations. Manufacture, precision fabrication of your aluminium windows and doors at our Mayfield West facility. Supply, delivery of finished products to your site or available for customer pick-up. Fit and Install, professional installation by our experienced team to ensure everything is fitted correctly and performs as intended.

This integrated approach means you deal with one trusted team from concept to completion.

Yes, we offer free in-home consultations. One of our experienced team members will visit your property, take measurements, discuss your design preferences and functional requirements, and provide expert recommendations tailored to your project.

This is a great opportunity to get professional advice whether you’re building a new home, renovating, or simply upgrading your existing windows and doors. You can book a free consultation through our website or by calling (02) 4948 7038.

Yes, we provide professional installation services through our experienced fit and install team. Because we manufacture and install our own products, we can ensure everything is fitted to the highest standard and performs exactly as it should.

Our installers understand the products inside and out, which means a smoother, more efficient installation process. We service installations across Newcastle, the Hunter Valley, Port Stephens, Lake Macquarie, Maitland, and the Central Coast.

Absolutely. We partner with builders across Newcastle and the wider Hunter region, providing aluminium window and door solutions for new home builds, multi-dwelling developments, and commercial projects. We’ve collaborated with local builders including Intebuilt, Millerbuilt, Bull Building, and Brad Russell Building on projects across locations like North Arm Cove, Mayfield East, Marks Point, and Redhead.

Builders benefit from our reliable manufacturing timelines, consistent quality, and responsive communication throughout each project. Get in touch to discuss your next build.

Timeframes can vary depending on the scope of your project, the products selected, and current production schedules. Generally, once your design is finalised and an order is placed, we aim to manufacture and deliver within a reasonable timeframe.

For a more accurate estimate based on your specific project, it’s best to speak directly with our team during your consultation. Call us on (02) 4948 7038 or book a consultation online. We pride ourselves on delivering on time and to spec, and will keep you informed throughout the process.

Yes, replacing old timber or other windows with modern aluminium windows is one of the most common projects we handle. Upgrading to aluminium can improve your home’s energy efficiency, security, noise reduction, and overall appearance. Aluminium windows are also far lower maintenance than timber, so you won’t need to worry about regular painting or sealing.

Our team can assess your existing window openings during a free in-home consultation and recommend the best aluminium window types and configurations for your home.

Aura Windows & Doors is an ideal partner for new home builds. We work closely with homeowners and builders throughout the design and construction process to ensure windows and doors are specified correctly, manufactured to plan, and installed on schedule.

Our design consultation service helps you select the right products to maximise natural light, ventilation, energy efficiency, and aesthetic appeal for your new home. Whether you’re building in Newcastle, the Hunter Valley, Central Coast, or anywhere within our service area, we can support your project from initial plans to final handover.

Yes, we work on commercial projects as well as residential. We’ve supplied and installed aluminium windows and doors for retail spaces, commercial buildings, and multi-dwelling developments across the Hunter region. Our manufacturing capability and experienced installation team means we can handle projects of varying scale and complexity.

If you have a commercial project in mind, contact us to discuss your requirements.

Modern aluminium windows and doors can be highly energy efficient, particularly when fitted with the right glazing options. Double glazing, low-E glass, and thermally broken frames all contribute to better insulation, helping to keep your home cooler in the hot Newcastle summers and warmer during winter.

Energy-efficient windows and doors can reduce your reliance on heating and cooling, potentially lowering your energy bills. Our team can advise on the best glazing and frame options to meet your energy performance requirements and comply with the National Construction Code (NCC) energy efficiency standards. Book a consultation to discuss your options.

We offer a variety of glazing options to suit different performance needs. These typically include single glazing, double glazing (insulated glass units), low-E (low emissivity) glass for improved thermal performance, tinted glass for heat and glare reduction, laminated glass for enhanced safety and noise reduction, and obscure glass for privacy in bathrooms and bedrooms.

The right glazing choice depends on factors like your home’s orientation, local climate conditions, noise levels, and energy efficiency goals. Your Aura consultant can recommend the most suitable glazing for your specific situation during a free consultation.

Yes, we manufacture products that meet relevant Australian Standards and National Construction Code (NCC) requirements. This includes standards relating to structural performance, weatherproofing, energy efficiency, and safety glazing.

Compliance is essential for both new builds and renovations, and we ensure our products are manufactured and installed to meet the necessary regulations. Our partnership with Bradnam’s, a leading Australian aluminium systems provider, further supports the quality and compliance of our product range.

Aura Windows & Doors has a partnership with Bradnam’s, one of Australia’s leading aluminium window and door system providers. This partnership means we have access to Bradnam’s proven aluminium extrusion systems and profiles, which form the foundation of our manufactured products.

It’s a relationship that combines Bradnam’s engineering and material quality with our local manufacturing expertise and personalised service, delivering a strong combination of product performance and customer care for homeowners and builders in the Newcastle and Hunter region.

Aura Windows & Doors is Newcastle’s local specialist for aluminium windows and doors. Based in Mayfield West, we design, manufacture, supply, and install premium aluminium windows across Newcastle and surrounding suburbs including Mayfield, Wallsend, Waratah, Charlestown, Cardiff, and Beresfield.

With an award-winning showroom where you can view products in person and a team with over 40 years of combined experience, we’re a trusted choice for aluminium windows in the Newcastle area. Book a free in-home consultation to get started.

Yes, Port Stephens is one of our key service areas. We regularly supply and install aluminium windows and doors across Port Stephens including Raymond Terrace, Salamander Bay, Nelson Bay, and Medowie.

Living in a coastal area like Port Stephens means choosing materials that can withstand salt spray and humidity. Aluminium is an excellent choice for this environment due to its corrosion resistance and durability. Contact us for expert advice on the best products for coastal conditions.

Absolutely. We service the Hunter Valley region including Singleton, Cessnock, Branxton, and Pokolbin. Whether you’re building a new home in the Hunter Valley wine country, renovating a property in Singleton, or upgrading windows on a rural property, we can help.

We offer the same full service, including design, manufacture, supply, and installation, to customers across the Hunter Valley as we do for our Newcastle-based clients.

Yes, we extend our services to the Central Coast, covering areas including Gosford, Tuggerah, Woy Woy, Terrigal, and Wyong. Central Coast homeowners and builders can access our full range of aluminium window and door products along with our design consultation, manufacturing, supply, and installation services.

Contact us to discuss your Central Coast project.

Yes, the Maitland region is well within our service area. We regularly work on projects across East Maitland, Rutherford, Lochinvar, and Metford. Whether it’s a heritage renovation in Maitland’s older suburbs or a new build in one of the growing residential estates, we can supply and install aluminium windows and doors that suit the character and requirements of your property.

Yes, Lake Macquarie is a core service area for us. We supply and install across the Lake Macquarie region including Warners Bay, Belmont, Toronto, Morisset, and Eleebana. With many lakeside and coastal properties in the area, our aluminium products are a smart choice for their durability and low maintenance in these environments.

Book a free consultation or call us on (02) 4948 7038 to discuss your Lake Macquarie project.